For trophies in stock:
We can typically complete orders for in-stock trophies within a week, or even sooner depending on workload and requirements.
For trophies not in stock:
We offer two ordering options:
Road freight: we place orders with our suppliers every 2-4 weeks depending on current demand. If ample time has been provided there will be no additional freight charge. Turnaround time once the order is placed with the supplier is a minimum of 2 weeks.
Air freight: This expedited option is ideal for urgent needs, with a minimum 3-day turnaround time. A freight charge applies, ranging from $25 to $200 based on weight and size.
We are very experienced in creating unique and custom trophies and awards. Imagine a trophy shaped like a Beer Can or one that incorporates your company logo. Contact us or come in-store and tell us about your idea! Our helpful team will discuss your vision and collaborate to bring it to life, if achievable.
The more information you provide, the better we can personalise your awards!
Wording: we prefer wording submissions in a digital format like email, Word document or Excel spreadsheet. This minimises typos.
Logos: For engraving logos, we require them in a vector file format (e.g. AI, EPS, PDF) for best results. Don’t have a vector file? No problem! We can convert your logo. This will incur an artwork fee. The clearer the image you provide, the clearer your logo will convert.
Artwork: If you’re comfortable using graphic design software like Adobe Illustrator or CorelDraw, you can send a flatten PDF of your artwork. Our team will double-check it to ensure it is perfect for engraving.
We want to ensure you’re completely happy with your engraved items! Our team will create a digital proof of your order based on the information you provide, including text and artwork. We will email you this proof for your review and approval.
You will have two free rounds of revisions to ensure everything looks perfect. If you require additional revisions after the last proof, an artwork fee may apply.
Once approval is received, we will proceed with your order and begin engraving. If a mistake is flagged after we receive your approval, additional charges may incur.
We want to ensure you’re completely happy with your awards! Our team will create a digital proof of your order based on the information you provide, including text and artwork.
We will email you this proof for your review and approval. You will have two free rounds of revisions to ensure everything looks perfect. If you require additional revisions after the last proof, an artwork fee may apply.
Once approval is received, we will proceed with your order and begin engraving. If a mistake is flagged after we receive your approval and your award has commenced or is finished, additional charges may incur.
At Curby’s NT, we offer two types of engraving – laser and router engraving. Both laser and router engraving are methods for creating designs on a surface, but they achieve this in fundamentally different ways:
Laser Engraving:
Router Engraving (Diamond Drag):
Laser engraving offers a lot of flexibility when it comes to what materials and items you can engrave. Here is a breakdown of some popular options we engrave at Curby’s NT:
Metals: Stainless steel, anodised aluminium, brass, other coated metals (with limitations).
Wood: Plywood, hardwood, softwoods, bamboo.
Plastics: Acrylic, acrylic awards, engraving laminates.
Glass: Glass awards, drinkware, and alcohol bottles (with limitations).
Leather: Wallets, belts, keyrings.
Awards and trophies.
Signs and plaques.
Drinkware: Tankards, glasses, flasks, YETI and similar drinkware.
Tools and knives: Flashlights, multi-tools, pocket knives, gun parts.
Office supplies: Pens, keychains, laser engravable items like notebooks.
Pet Accessories: Collars and tags, feeding bowls.
Home goods: Cutting boards, picture frames, coasters.
Beyond these examples, many other items can be laser engraved. This can depend on the size, shape, and material of the object. It’s always best to check with our experienced team and engraver about specialised items.
Curby's NT cannot guarantee the quality of the engraved finish on items not purchased from our store. This is because we may not be familiar with the material properties or how it will react during the engraving process. We recommend using items purchased from Curby's NT to ensure the best possible engraving results.
At Curby's NT, we can help you personalise your YETI Rambler or Boomer with almost anything you can imagine!
Here are some ideas:
Text: Names, initials, nicknames, monograms, special dates, inspirational quotes - the possibilities are endless!
Images/Logos: Logos, simple designs, patterns, silhouettes, outlines - add a personal touch with an image.
The more information you provide, the better we can personalise your engraved items!
Wording: We prefer wording submissions in a digital format like email, Word document or Excel spreadsheet. This minimises typos.
Logos: For engraving logos, we require them in a vector file format (e.g. AI, EPS, PDF) for best results. Don’t have a vector file? No problem! We can convert your logo. This will incur an artwork fee. The clearer the image you provide, the clearer your logo will convert.
Artwork: If you’re comfortable using graphic design software like Adobe Illustrator or CorelDraw, you can send a flatten PDF of your artwork. Our team will double-check it to ensure it is perfect for engraving.
Yes, there may be artwork or setup fees associated with your personalised engraving. The cost depends on the complexity of your order, which can include but not limited to: Complex Design Requests: If your desired engraving involves intricate details or a complex design, it might require additional preparation for engraving, leading to a setup fee. Incompatible File Format: If you provide your artwork in a format not compatible with our engraving machine, we might need to convert it, incurring a setup fee. Creating New Artwork: If you don’t have your own design and require us to create a logo or design from scratch, this will involve a setup fee.
Unsure if your order will incur an artwork or setup fee? Please contact us and our team will be able to provide clarification.
We want to ensure you’re completely happy with your engraved items! Our team will create a digital proof of your order based on the information you provide, including text and artwork. We will email you this proof for your review and approval.
You will have two free rounds of revisions to ensure everything looks perfect. If you require additional revisions after the last proof, an artwork fee may apply.
Once approval is received, we will proceed with your order and begin engraving. If a mistake is flagged after we receive your approval, additional charges may incur.
The cost of engraving depends on several factors, such as the sizes and complexity of the design, the material being engraved, and the engraving method used. For a formal quote, please contact our team with your design details and desired material.
Engraving turnaround times can vary depending on the workload and complexity of the design. We can usually turn the order around with 5 to 7 business days. If you require the order sooner, speak to one of our friendly team who will try to accommodate if possible.
Unfortunately, we don’t offer embossing services currently. However, we do specialise in laser engraving, which can create a permanent effect on a variety of materials.
Name badges: Primarily display an individual's name, often with their title or department. Used for identification within an organisation or event.
ID cards: Incorporate a photo for secure identification and may include additional information like employee ID number, security clearance, or access controls.
The following information is typically included:
Name badges:
Name
Title
Department (optional)
Company logo (optional)
ID cards:
Name with photo
Employee ID number
Company affiliation
Security features (e.g., authorisation number, signature, QR code and/or barcode)
The materials we use at Curby’s NT include:
Plastic (PVC): Durable and affordable, comes in various colours, sizes and thicknesses.
Traffolyte (2plex): laser engraved and offers increased durability.
Our fastening options include:
Magnetic
Pin
Velcro
The more information you provide, the better we can personalise your badge items!
Wording: We prefer wording submissions in a digital format like email, Word document or Excel spreadsheet. This minimises typos.
Logos: For logos, we prefer them in a vector file format (e.g. AI, EPS, PDF) for best results. Don’t have a vector file? No problem! We can still use your image file, but the printed colour might vary depending on the image quality.
Artwork: If you’re comfortable using graphic design software like Adobe Illustrator or CorelDraw, you can send a flatten PDF of your artwork. Our team will double-check it to ensure it is perfect for printing.
For new badge orders, there is an initial setup fee. We have a minimum fee and then depending on the complexity of the design an additional artwork fee may incur.
Unsure if your order will incur an artwork or setup fee? Please contact us and our helpful team will be able to provide clarification.
We want to ensure you’re completely happy with your badges! Our team will create a digital proof of your order based on the information you provide, including text and artwork. We will email you this proof for your review and approval. You will have two free rounds of revisions to ensure everything looks perfect. If you require additional revisions after the last proof, an artwork fee may apply.
Once approval is received, we will proceed with your order and begin printing. If a mistake is flagged after we receive your approval and your order has commenced or is finished, additional charges may incur.
Yes, we do offer acrylic overlay which will incur an additional fee. The curing process of the acrylic overlay may result in a slight change in the colour of your printed design. This is an inherent characteristic of acrylic overlay and cannot be avoided.
Variations may occur during printing because each printing machine is calibrated differently. If you provided an editable graphic file for your badge design, we have a colour swatch book instore where we can find a closer match. Our team can help you select colours that translate more accurately to the printing process, resulting in a more accurate colour.
We can also provide a printed sample for your badge or ID cards order. To request this, please let us know.
